Job Code: HBC 25-24

Job Summary:

The FRAML (Fraud/AML) Support Officer is responsible for supporting the Financial Intelligence Department (FID) in monitoring, detecting, and investigating suspicious activities to ensure compliance with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations and combat financial crime, including fraud. 

Pay Range:

Base Compensation is dependent upon role, experience, and skill set: Min- $23.99/hr  Max- $39.99/hr

Primary Responsibilities:

• Conduct Currency Transaction related tasks and provide support:
  • Approve and submit accurate and timely Currency Transaction Reports (CTRs)
  • Act as backup for CTR Preparer and CTR Database approver
  • Prepare and send monthly FID reports including but not limited to CTR and cash-tracking statistics
• Conduct Suspicious Activity Reporting related tasks and provide support:
  • Manage SAR Log and ensure SARs are filed in a timely manner
  • Assist with monitoring fraud cases to ensure SAR investigations are conducted and reports filed in a timely manner
• Assist with reporting and tracking for various Fraud and AML areas:
  • Assist with tracking monthly FID statistics
  • Assist with reconciling transaction activity between the core banking system and the AML/CFT automated transaction monitoring system
  • Assist with retrieving information and documentation to assist with SAR investigations, CTR Exemption reviews, 314(b) investigations, or other investigations assigned
  • Assist with automated transaction monitoring system user maintenance
  • Perform periodic second-line monitoring in accordance with the established monitoring schedule.
  • Conduct thorough analysis and investigation of Customer Due Diligence related alerts generated by the Bank’s automated transaction monitoring system, as assigned; act as backup for Watch List alerts
  • Assist with documenting and tracking fraud reports submitted by client-facing staff as assigned.
• Organize agendas, distribute meeting packages, and draft meeting minutes for various FID committee meetings.
• Coordinate and schedule internal bank-wide FRAML training sessions.
• Work with Business Development staff to coordinate and schedule client-facing Fraud training sessions.
• Participate in assigned internal and external AML/CFT and fraud training sessions. Stay current with AML/CFT regulations, financial crime and fraud trends, and best practices to ensure ongoing compliance.
• Perform all other duties and special projects as assigned

Qualifications:

• 3+ years of banking operations related experience and/or training; AML/CFT experience preferred
• Proven time management and critical thinking skills with the ability to organize, prioritize, and handle multiple tasks
• Effective communication, written and verbal, and organizational skills with the ability to interact effectively with all levels of management
• Strong working knowledge of Microsoft Excel and Outlook required; working knowledge of Microsoft Teams, Word, and PowerPoint preferred
• Ability to participate in a collaborative team environment

Compliance Responsibilities 

The employee is responsible for ensuring compliance with all aspects of job related laws and regulations and must maintain current compliance knowledge by attending compliance related training seminars and staff meetings and by reading pertinent compliance related materials. 

Job related laws and regulations include, but are not limited to the following:  Bank Secrecy Act (BSA); Office of Foreign Asset Control (OFAC); Vendor Management; Information and Data Security; and SEC regulations related to corporate governance and disclosure.

Heritage Bank of Commerce is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate on the basis of race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, marital status, genetic information, disability, Veteran status, or any other characteristic protected by Federal, state or local laws.

JOB CODE: HBC 25-24